Fast, expert troubleshooting for individuals and small businesses — delivered remotely for maximum convenience and minimal downtime.
Software Support
Comprehensive assistance for applications, operating systems, and business tools
Software errors, crashes, and performance issues
Email problems (Outlook, Microsoft 365, IMAP/POP, authentication)
Software installations, updates, and version upgrades
Account sync issues, profile corruption, and credential problems
SaaS troubleshooting (Microsoft 365, Google Workspace, line‑of‑business apps)
POS software issues, payment failures, and cloud sync problems
Remote optimization and cleanup for slow systems
Help Desk & IT Support
Professional support modeled after enterprise IT service desks
Ticket triage, escalation, and follow‑through until resolution
Root‑cause analysis for recurring issues
Incident management and problem management (ITIL‑aligned)
Service desk platforms: ServiceNow, Zendesk, Freshservice, Jira
User onboarding/offboarding support
Password resets, MFA setup, and account recovery
Remote desktop support for quick fixes
Documentation, runbooks, and standard operating procedures
System Administration & Integrations
Keeping your systems stable, secure, and up‑to‑date
Windows and macOS troubleshooting
OS upgrades, patching, and security updates
Printer and peripheral configuration
Cloud service integrations (Microsoft 365, Google Workspace, SaaS tools)
Remote monitoring and maintenance
Backup configuration and data protection guidance
Automation & Scripting
Streamlining repetitive tasks and improving reliability
PowerShell scripting for automation and cleanup
Batch scripts and system utilities
Log analysis and automated reporting
Custom scripts for user setup, software deployment, and maintenance
Workflow automation for small businesses
Fast, expert troubleshooting for individuals and small businesses — delivered remotely for maximum convenience and minimal downtime.
Software Support
Comprehensive assistance for applications, operating systems, and business tools
Software errors, crashes, and performance issues
Email problems (Outlook, Microsoft 365, IMAP/POP, authentication)
Software installations, updates, and version upgrades
Account sync issues, profile corruption, and credential problems
SaaS troubleshooting (Microsoft 365, Google Workspace, line‑of‑business apps)
POS software issues, payment failures, and cloud sync problems
Remote optimization and cleanup for slow systems
Help Desk & IT Support
Professional support modeled after enterprise IT service desks
Ticket triage, escalation, and follow‑through until resolution
Root‑cause analysis for recurring issues
Incident management and problem management (ITIL‑aligned)
Service desk platforms: ServiceNow, Zendesk, Freshservice, Jira
User onboarding/offboarding support
Password resets, MFA setup, and account recovery
Remote desktop support for quick fixes
Documentation, runbooks, and standard operating procedures
System Administration & Integrations
Keeping your systems stable, secure, and up‑to‑date
Windows and macOS troubleshooting
OS upgrades, patching, and security updates
Printer and peripheral configuration
Cloud service integrations (Microsoft 365, Google Workspace, SaaS tools)
Remote monitoring and maintenance
Backup configuration and data protection guidance
Automation & Scripting
Streamlining repetitive tasks and improving reliability
PowerShell scripting for automation and cleanup
Batch scripts and system utilities
Log analysis and automated reporting
Custom scripts for user setup, software deployment, and maintenance
Workflow automation for small businesses
